Return & Refund Policy

The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. Alya Sarah will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 10 working days after the confirmation.

Please return your purchase to the following address:

Alya Sarah

No. 36, PT3532, Paya Keladi Business Centre,

Jalan Masjid Abidin, 20000 Kuala Terengganu, Terengganu

Phone: +609 - 630 5481, 0134987187

Please contact us at or  0134987187 if you have any questions or doubts.